TubeProxies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing address and payment details (processed securely by Stripe - we do not store full card numbers)
- Communications: Information you provide when contacting support
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken on our platform
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
- Cookies: See our Cookie Policy for details
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address fraud and abuse
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our business (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
3.1 Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (Privacy Policy)
- Supabase: Database and authentication services
- Analytics: To understand how our service is used
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Regular security assessments
- Access controls and authentication
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
6. Your Rights
6.1 All Users
- Access your personal information
- Update or correct your information
- Delete your account and associated data
- Opt out of marketing communications
6.2 European Users (GDPR)
If you are in the European Economic Area, you have additional rights:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
6.3 California Users (CCPA)
California residents have the right to:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Say no to the sale of personal information (we do not sell your data)
- Access your personal information
- Request deletion of your personal information
- Not be discriminated against for exercising these rights
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@tubeproxies.com
Address: Charilaou Xyloforou 13, Agios Athanasios, 4103, Limassol, Cyprus